This is the second in a six-part series which will showcase the projects built by the Top 6 teams of the #SmartCities Hackathon. The Smart Cities hack was a two event hackathon organized by Hackmakers dedicated to finding innovative solutions to generate more awareness, stronger communications and quicker responses for tomorrow’s smart cities.
Team Dream Green Mihir Rambhia, Jainy Shah | Team Dream Green has come up with a solution called Smart Citizen, to bridge the gap between the city administration and its citizens, and make the complaint redressal process quick, convenient and hassle free. The team ranked #5 among all the participants in the hackathon. |
Challenge Addressed
Smart Administration
Citizens’ are increasingly expecting higher quality services and responses to their needs; be it smarter governance, intelligent mobility or an overall safer city to live. The Smart Administration Challenge category can cover solutions that help cities manage public administration issues.
Problem Statement
To address the problems associated with the administration of the city, the usual process goes on as to file a complaint by going to the city administration office or writing a mail to the same (which is more convenient).
Usually due to the bureaucratic administration, those complaints go unanswered and eventually, the citizens are tired of writing complaints, filling up the feedback forms or calling up on the helplines. Worst of all, sometimes citizens don’t have an idea if there is anyone addressing those issues or not.
Motivation
What gives Team Dream Green hope in this project are listed in the points below:
High Availability of Affordable Smartphones
Falling Internet Data Rates
Advanced Technologies like Data Analytics and Blockchain, and most importantly
Pro-Active Citizens, who want to improve their cities and how things work there
Solution
Smart Citizen is a QR code based complaint redressal system for the smart administration of cities.
Now each city has several assets such as schools, hospitals, train stations, etc. These assets need to be registered on the Smart Citizen Admin Portal which would generate a unique QR code for each of the assets.
When a citizen would want to provide a feedback for that asset or file a complaint for the same, they would need to scan the QR code using the Smart Citizen website or App.
The Smart Citizen App comes with an amazing dashboard designed to serve city administration keeping the privacy of citizens in mind.
Featured Highlights
Registration of Public assets on the Admin Portal
Unique QR Processing technology
Considering people’s feedback and opinion on various public assets provided by the city administration
User Friendly Admin and Citizen Portal
Use of variety of technologies and adequate database
Real Time Data Monitoring Dashboards: Assets Dashboard & Feedback Dashboard
Taking in consideration the Privacy Factor while real time monitoring of certain assets
Future Visions: Implementation of a login portal for admins and citizens, Implementation of blockchain technology into the system
What does the Application do?
Each city has several assets such as schools, hospitals, train stations, etc. These assets would need to be registered on the Smart Citizen Admin Portal provided by the Smart Citizen platform along with the a manager who would be responsible for handling the queries
This would generate a unique QR code for each of the registered assets
The QR code would be placed outside the asset. Any citizen wanting to file a complaint or give a feedback or a suggestion for the asset, would have to scan the QR code using the Smart Citizen app or website and submit the form
The details would be collected in a feedback database and would be monitored on real-time basis
Two real-time data monitoring dashboards would be developed to visualize all the connected data points
Assets Dashboard: Over here we can visualize all the assets registered on the Smart Citizen Admin portal
Feedback Dashboard: Where we can visualize real-time inputs on an asset by citizens. The UID (Unique Identity) of the citizen would be hidden in order to maintain the citizens’ privacy
Tools Used
Python – Programming
Webapp – Flask
Libraries – Pandas, Numpy, qrcode
Database – PostgreSQL
Hosting – Heroku
Data Visualization – Tableau
Datasets – Community Clubs, CHAS Clinics ref. http://data.gov.sg
Future Vision
Create a login portal for users and administrators to keep track of all the submitted complaints
Add blockchain capabilities to the system to further reduce the possibilities of misconduct
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Don’t forget to check out our Previous Winner Showcase Blogs for the Smart Cities Hackathon 2021:
Team Carbon Neutral – 6th Position in Smart Cities Hackathon 2021
Team Berkeley Data Science – 1st Position in World Innovation Day Hackathon 2021
Team Sign Hand – 2nd Position in World Innovation Day Hackathon 2021